How can I reduce the risk from Legionella in a garden water butt?

• Keep water butts clean by emptying and scrubbing out once a year. • Keep water butts in a cool position as far as practically possible. Insulate them to help prevent temperatures increasing in warm weather or paint them with a light colour to reflect the light. • If the temperature of the water for […]

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How do I thaw a frozen condensate pipe?

Frozen condensate pipes are a common problem in extremely cold weather causing the boiler to fail. Thawing frozen condensate pipes is a tenant repairing obligation. Maintaining condensate pipes is a landlord repairing obligation. See How to Thaw and Prevent Frozen Condensate Pipes (Worcester Bosch) Still not answered your question? We love questions so fire it […]

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Who is responsible for the utilities in my property during a void period?

The landlord is responsible for any Council Tax liability and the cost of any electricity, gas, oil and any other relevant fuels, water and environmental services during the void period, until the property is occupied by a new tenant. If your property is managed by Jungle Property, we will on your behalf notify, at the end of the […]

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A neighbour has complained about noise from my tenant what should I do?

Complaints made by neighbours about tenants need to be treated with caution and the following points carefully considered: You (the landlord) are not liable for the behaviour of the tenant or their visitors and any nuisance they may cause – the tenant and any visitors are responsible for their own behaviour. The occupiers are the […]

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How can I prevent squirrels accessing my roof space?

If you have trapped or poisoned the grey squirrels and they are no longer living in your roof space what next? Block all access points into the roof space with wire mesh securely fixed to the building – squirrels are strong, determined pests and will easily dislodge poorly installed proofing systems. Use welded, galvanised steel […]

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What should I do with mail I receive for the previous tenant?

Unless you have made special arrangements with the previous tenant for the collection or delivery of their mail, mail addressed to previous tenants received at the property after the start of your tenancy should be returned to sender – simply mark the mail ‘Return to sender – gone away’ and place it in a post […]

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Do landlords really need to carry out a Legionella risk assessment?

Yes – the landlord’s responsibility for Legionella risk management is summarised by the Health and Safety Executive (HSE) as follows: The legal duty for landlords who provide residential accommodation to consider, assess and control the risks of exposure to Legionella to their tenants is not new. This requirement stems from the Control of Substances Hazardous […]

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Can a tenant arrange repairs direct with a contractor?

No 1. Contractors are employed by the landlord, or his agent, and instructed to carry out specified jobs only. Contractors are not employed by and should not take instructions from tenants. The exception being if the tenant is employing and paying the contractor for some private work. 2. The landlord may not have a statutory […]

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