Short answer:

After the tenancy has been surrendered and you have completed any preparation of the property ahead of marketing the property for sale.

Explanation:

  • The Surrender of the tenancy is a future event you cannot accurately predict – entering into any agreement or making any kind of promise before the current tenancy is surrendered carries a risk of breach of contract.
  • Until the tenancy is surrendered, you do not know for certain what state the property will be in and what, if any, remedial works will be required after the current tenant has left e.g., redecoration.
  • On completion of any sale of the property, the buyer is entitled to ‘vacant possession’ – no people, no belongings (except for items agreed upon to be left behind) and no other legal interest e.g. any tenancy ended. Failure to provide vacant possession may lead to contractual breaches, resulting in legal disputes and potential financial liabilities.
  • The current tenant will have little or no interest in the re-letting or sale of the property so the ease/difficulty of access for viewings and the likely presentation of the property needs to be considered.
  • The current tenant is entitled to quiet enjoyment of the property. Too many or too frequent viewings may not be considered reasonable.
  • The current tenant is entitled to privacy so care needs to be exercised when compiling marketing material including photos that they do not compromise the current tenant’s privacy.

Further Reading

The landlord’s estate agent is harassing me to arrange viewings with prospective purchasers what can I do? {Jungle Property Knowledgebase article}

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