No – on Saturday and Sunday we are available for appointments only sorry. Our opening hours can be found here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
Category: Jungle Property – Company & Services
Do you always obtain 3 quotations for repairs?
If we have express instructions in writing from the landlord to obtain a specified number of quotations we have a duty of obedience to obtain that specified number of quotations. In the absence of such instructions we will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is […]
If I use a Let Only service, will I get a reduction on the next Set-up Fee if the tenant does not stay long?
If we find a tenant for a landlord and the tenant terminates the tenancy less than 12 months after the start date of the fixed term, we will provide our Let Only – Silver service free of charge for the next tenancy after the terminated tenancy. Only applies where the landlord signed a Client Agreement […]
If I use a Let Only service, will you process the deposit at the end of the tenancy?
If the Deposit was registered by Jungle Property with the DPS – Undisputed Claim Yes – free of charge, we will: Request a repayment on behalf of the landlord using information provided by the landlord; Inform the landlord if a repayment request is rejected by the tenant (DISPUTED CLAIM) Landlords can initiate the repayment by […]
What is the difference between the Gold and Platinum services?
The Platinum service includes the following: Energy assessment (Energy Performance Certificate (EPC)) Gas safety checks (Gas Safety Record) (incl. complete boiler and gas appliance service) Independently compiled Inventory and Schedule of Condition Report (written and photographic) Rent protection and legal expenses insurance 1 1 Subject to suitable references Still not answered your question? We love […]
I am unable to open the attachment to an e-mail you sent me what can I do?
If you are unable to open the attached document, please download and install a free PDF reader such as PDF-XChange Editor available from here Also please be aware if you are trying to open a large attachment using a slow internet connection the document may not open or may open with some or all of […]
How do I arrange a viewing?
During Office Hours * Contact our office contact details here Out of Office Hours * Request an appointment online here * Request an appointment via e-mail contact details here * Request an appointment via our online chat accessible from our website here Still not answered your question? We love questions so fire it at us […]
Can you give me some advice on insurance?
For general information about the different types of insurance available for landlords please see our Landlords Guide to Insurance provided in our Landlord Information Pack. Contact us for a copy. Jungle Property are not authorised by the Financial Conduct Authority (FCA) to give advice on financial products such as insurance policies. Still not answered your […]
Are your fees negotiable?
No – however as part of our Customer Bill of Rights we guarantee not to be beaten on price for the services we provide. Find an identical service at a lower price within the initial fixed term of the tenancy and we promise to beat it! If you do require a cheaper service, please contact […]
Can you give any advice on boiler and heating breakdown insurance?
No – sorry we not authorised by the Financial Conduct Authority (FCA) to give advice on financial products such as insurance policies. However, we have been appointed to act as an introducer for a company that provides insurance products for landlords and tenants which means we can effect introductions and distribute non-real time promotions for their […]