This article provides general guidance for any type of animal though the relevance will vary on a case by case basis. In 2018 45% of the U.K. population owned a pet and pet owners can make great long-term tenants but before making a decision on whether to allow your tenant keep a pet or not, […]
Category: Property Management
Can you explain why my electricity bill is high?
Sorry we cannot explain your energy bill which will be a combination of the energy efficiency of your property, the amount of energy consumed and your energy supplier tariff. Energy Efficiency We make available a copy of the Energy Performance Certificate (EPC) on property listings, and at viewings and provide a copy at the start […]
I can’t seem to link to Dropbox
You will need a Dropbox account to join a shared folder (and see the files stored in the folder). If you don’t have a Dropbox account, you can: Create a Dropbox account for free and then accept the invite we have sent you Contact us to request we send/re-send you an invite to join the […]
Is the landlord responsible for the repair of my broken bannister?
Yes – staircases and bannisters are considered part of the structure of a building and therefore the landlord has a statutory repairing obligation under Section 11 of the Landlord and Tenant Act 1985. Further Reading Landlord prosecuted for ignoring ‘significant issues’ which led to children falling from stairs {Examiner Live} Hannon v Hillingdon Homes Ltd […]
What is an emergency?
As defined in our Tenant Information Pack: Anything which might be, or might reasonably be expected to become a hazard or danger to life or limb or to the fabric of the property itself is considered an Emergency. Anything which simply affects your enjoyment of the property is not an Emergency. Contact details for emergencies […]
My gas safety check was carried out 10 days before the next safety check due date, when is the next check due by?
Health and Safety Executive (HSE) Safety in the installation and use of gas systems and appliances 305 With the introduction of the new regulation 36A from 6 April 2018 landlords will be able to have gas safety checks carried out any time from 10 to 12 calendar months after the previous check but still retain […]
Can I continue to have my mail sent to my address after the tenants have moved in?
It is not advisable for the following reasons: Receiving mail addressed to previous occupiers of a property can be an irritation; Potential for fraud – The Home Office Identity Fraud Steering Committee recommends that to reduce the risk of identity fraud when you move, you use Royal Mail’s redirection service to direct your mail from […]
Can I prevent a tenant or guest flying a drone over the property?
It is not necessarily illegal to own or fly a drone. The legislation surrounding the use of drones is complicated and is dependent on where they are used, when they are used, how often they are used, the weight of the drone, the altitude the drone is flown at, whether the drone has the capability […]
What is the purpose of a periodic inspection?
The purpose of a periodic inspection is to: • Check the tenant is happy with the property and tenancy • Ensure the tenant is complying with the terms of the tenancy agreement • Identify any repairs or maintenance required to the property, fixtures, fittings, or contents • Ensure compliance with relevant legislation • Compliance with […]
On a landlord’s gas safety check, does a ‘visual inspection’ meet the requirements when checking a gas hob?
No – Regulation 36 (9) of The Gas Safety (Installation and Use) Regulations 1998, which details a landlord’s duties, states the following about safety checks: (9) A safety check carried out pursuant to paragraph (3) above shall include, but shall not be limited to, an examination of the matters referred to in sub-paragraphs (a) to (d) of […]
