How do I calculate the rebuild cost of my property?

You have two choices: Use a surveyor Use the ABI / BCIS residential rebuilding cost calculator found here: https://abi.bcis.co.uk/ Further Reading Confused – How to calculate the rebuild cost of your home Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so […]

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Can a tenant decorate the property?

The tenant agrees not to alter the appearance or decoration or structure of the property or its fixture or fittings or contents (if any) either internally or externally without first obtaining the prior written consent of the landlord or his agent. Such consent will not be unreasonably withheld. For Full Management properties a tenant can […]

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Can you change my contact details for the return of the deposit?

No – sorry we cannot change any details held by the Deposit Protection Service (DPS). To change any of the contact details held by the DPS please contact the DPS on 0330 303 0030. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]

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Do I need to use the burglar alarm installed in my property?

We expect tenants to take adequate precautions to keep the property, including its external doors and windows, locked and secured, and any burglar alarm set, when the property is empty. Any installed burglar alarm is primarily for the benefit of the occupiers – reducing the risk of the occupiers contents being stolen or damaged and reducing […]

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Who is liable for Council Tax when the property is unoccupied?

The person who is liable for council tax is defined in the hierarchy of liability contained in section 6 Local Government Finance Act 1992. Where the property is unoccupied, the hierarchy provides that the “owner” is liable. Still not answered your question? We love questions so fire it at us using the contact details here Please […]

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Do all tenants need to have a water meter fitted?

No – tenants have a right to have a meter installed free of charge, unless it’s not practical or is unreasonably expensive to do this however they are not obliged to have a water meter fitted. An exception to this would be if the tenant moved into a property that already had a meter installed. […]

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How quick should I expect a repair to be completed?

We aim to satisfy all repair requests as quickly as is possible. Under normal circumstances the following repairs completion performance standards will be achieved: Priority One – Emergency Repairs: repairs required in order to avoid anything which might be, or might reasonably be expected to become a hazard or danger to life or limb or […]

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