How can I prevent squirrels accessing my roof space?

If you have trapped or poisoned the grey squirrels and they are no longer living in your roof space what next? Block all access points into the roof space with wire mesh securely fixed to the building – squirrels are strong, determined pests and will easily dislodge poorly installed proofing systems. Use welded, galvanised steel […]

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What should I do with mail I receive for the previous tenant?

Unless you have made special arrangements with the previous tenant for the collection or delivery of their mail, mail addressed to previous tenants received at the property after the start of your tenancy should be returned to sender – simply mark the mail ‘Return to sender – gone away’ and place it in a post […]

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Do landlords really need to carry out a Legionella risk assessment?

Yes – the landlord’s responsibility for Legionella risk management is summarised by the Health and Safety Executive (HSE) as follows: The legal duty for landlords who provide residential accommodation to consider, assess and control the risks of exposure to Legionella to their tenants is not new. This requirement stems from the Control of Substances Hazardous […]

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Can a tenant arrange repairs direct with a contractor?

No 1. Contractors are employed by the landlord, or his agent, and instructed to carry out specified jobs only. Contractors are not employed by and should not take instructions from tenants. The exception being if the tenant is employing and paying the contractor for some private work. 2. The landlord may not have a statutory […]

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Can a tenant block landlord access to the property?

Yes – the landlord is entitled to access the property to view the state of repair or condition or to execute repairs. Such access is subject to giving 24 hours’ notice in writing. However it is an established rule that all tenants enjoy what is called the covenant of ‘quiet enjoyment’ which means they are […]

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How are repair quotes handled?

We will provide quotations for any repairs or maintenance required over an estimated cost of £150. We will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is necessary or practical unless we have received express instructions in writing from The Landlord to obtain a specified number of quotations. Further […]

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We have a problem with squirrels in our loft what should we do?

Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest […]

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I have locked myself out / lost my keys what should I do?

Neither the landlord nor his agent is responsible for any costs incurred as a result of a tenant damaging or losing any keys, locking themselves in or out of a property or damaging any locks. Locked Out – During Office Hours Subject to a spare key being held in the Jungle Property office safe and […]

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