No A tenant is entitled to fair wear and tear which would typically include minor marks and scratches A tenant is liable only for damage beyond fair wear and tear A landlord is not entitled to betterment I.e. To be in a better position at the end of the tenancy than at the start In […]
Category: Property Management
Do landlords really need to carry out a Legionella risk assessment?
Yes – the landlord’s responsibility for Legionella risk management is summarised by the Health and Safety Executive (HSE) as follows: The legal duty for landlords who provide residential accommodation to consider, assess and control the risks of exposure to Legionella to their tenants is not new. This requirement stems from the Control of Substances Hazardous […]
Can a tenant arrange repairs direct with a contractor?
No 1. Contractors are employed by the landlord, or his agent, and instructed to carry out specified jobs only. Contractors are not employed by and should not take instructions from tenants. The exception being if the tenant is employing and paying the contractor for some private work. 2. The landlord may not have a statutory […]
Can a tenant block landlord access to the property?
Yes – the landlord is entitled to access the property to view the state of repair or condition or to execute repairs. Such access is subject to giving 24 hours’ notice in writing. However it is an established rule that all tenants enjoy what is called the covenant of ‘quiet enjoyment’ which means they are […]
How are repair quotes handled?
We will provide quotations for any repairs or maintenance required over an estimated cost of £150. We will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is necessary or practical unless we have received express instructions in writing from The Landlord to obtain a specified number of quotations. Further […]
We have a problem with squirrels in our loft what should we do?
Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest […]
I have locked myself out / lost my keys what should I do?
Neither the landlord nor his agent is responsible for any costs incurred as a result of a tenant damaging or losing any keys, locking themselves in or out of a property or damaging any locks. Locked Out – During Office Hours Subject to a spare key being held in the Jungle Property office safe and […]
Who is responsible for cleaning the windows in the property?
The tenant agrees to clean or have cleaned both internally and externally all reasonably accessible windows of the property as necessary during the tenancy. The exception is if there is a special condition in the tenancy agreement that the landlord will provide such a service. Still not answered your question? We love questions so fire […]
I have not received an e-mail I was expecting from Jungle Property what should I do?
1. Check any e-mail junk or spam folders where e-mail believed to be junk or spam is sent Still not found the e-mail… 2. Contact Jungle Property via e-mail – details here. We will check if the e-mail was sent and sent to the right e-mail address Still not found the e-mail… 3. Contact your […]
Can a letting agent charge a tenant a fee for renewing a tenancy?
The practice of charging a tenant a fee for renewing a tenancy is widespread and unless/until tenant fees are banned, the letting agent can charge a tenant a fee for renewing a tenancy. However, there are some pitfalls the letting agent needs to be aware of… Secret profit The landlord / letting agent relationship is […]