See video here Checking the water pressure in the heating system is a tenant repairing obligation. Should you require an engineer visit to undertake this task on your behalf, we reserve the right to levy a charge for the visit. For more information please see your Tenant Information Pack
Category: Property Management
How do I bleed the air from my heating system radiators?
See video here Bleeding air from the heating system radiators is a tenant repairing obligation. Should you require an engineer visit to undertake this task on your behalf, we reserve the right to levy a charge for the visit. For more information please see your Tenant Information Pack
How do I reset the trip switches in my consumer unit?
See video here Resetting the trip switches in your consumer unit is a tenant repairing obligation. For more information please see your Tenant Information Pack
Where can I find my landlords contact details?
The contact details for the landlord are on page 2 of the Prescribed Information Relating to Tenancy Deposits attached to the tenancy agreement. Alternatively contact Jungle Property – details here
I have a problem with my telephone line can you help?
No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]
Where can I find my tenants contact details?
The contact details for tenants are on pages 3 & 4 of the Prescribed Information Relating to Tenancy Deposits attached to the tenancy agreement. Alternatively contact Jungle Property – details here
Can you please send me information on the tenant’s contents insurance you offer?
Unfortunately, we do not sell or are able to advise you on insurance products. Still not answered your question? We love questions so fire it at us using the contact details here
Where can I get instructions for the heating?
All available instructions and manuals for all appliances and equipment at the property are provided at the start of the tenancy and are available here in the Jungle Property knowledgebase – simply type the make and/or model into the search box. If any instructions are missing or you need replacement instructions during the tenancy, please […]
I need something repairing how do I report it?
Full Management Properties Requests for emergency repairs should be made via telephone using the contact details here Requests for non-emergency repairs should be made: • Online: here • E-mail: glastonbury@jungleproperty.co.uk • Telephone: Using the contact details here Requests for non-emergency repairs that are reported online are likely to be dealt with more quickly than those […]
What are the bank details for paying my rent?
First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future […]