All available instructions and manuals for all appliances and equipment at the property are provided at the start of the tenancy and are available here in the Jungle Property knowledgebase – simply type the make and/or model into the search box. If any instructions are missing or you need replacement instructions during the tenancy, please […]
Category: Property Management
I need something repairing how do I report it?
Full Management Properties Requests for Emergency repairs should be made via telephone using the contact details here Requests for non-Emergency repairs should be made: • Online: here • E-mail: glastonbury@jungleproperty.co.uk • Telephone: Using the contact details here Requests for non-Emergency repairs that are reported online are likely to be dealt with more quickly than those […]
What are the bank details for paying my rent?
First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future […]
Can you tell me about the telephone line at the property?
No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]
How do I top up the water pressure in my heating and hot water system?
To check the water pressure see here To repressurise your boiler using a rigid filling loop see here To repressurise your boiler using a flexible filling loop see here Checking and topping up the water pressure in the heating and hot water system is a tenant repairing obligation. Should you require an engineer visit to undertake […]
The tenancy agreement states smoking is not allowed on any part of the property is this correct?
Yes – Under the terms of our tenancy agreements the tenant agrees not to smoke in or on any part of the property or allow any invited guests or visitors to smoke in or on any part of the property. If there is any evidence of smoking or smoke damage in or on any part […]
The tenancy agreement states no candles are allowed in the property is this correct?
Yes – Under the terms of our tenancy agreements the tenant agrees not to keep at, or bring to the property, any inflammable or other material or equipment which might reasonably be considered to be a fire hazard, or otherwise dangerous to the property or the health of its occupants or of the neighbours which […]
What should I do with mail I receive for previous occupiers?
As part of the preparation for letting a property landlords are advised to arrange postal redirection by the Post Office. Under the terms of our Tenancy Agreements, tenants are obliged to arrange within 7 days of the end of the tenancy, postal redirection by the Post Office. Mail addressed to previous occupiers received at the […]
Can I put pictures on the walls?
Yes – make it your home – Any pictures must be attached, fixed or hung in accordance with the conditions of your tenancy agreement which typically are: Not to attach adhesives, blu-tac, bolts, fixings, nails or screws to walls or ceilings or woodwork without the prior written consent of the Landlord or his Agent. Such […]
Can Jungle Property apply for me to have UK rental income without deduction of tax on my behalf?
No sorry we can’t. The easiest way to apply to have UK rental income without deduction of tax is to complete the application form here For more information or help in completing the application form please call 03000 516 644 or if you are calling from abroad +44 3000 516 644
