Information on the Deposit Protection Service (DPS) Alternative Dispute Resolution (ADR) service can be found here and the DPS Guide to our Alternative Dispute Resolution Process and DPS A brief overview of Deposit protection Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]
Category: End of Tenancy
What evidence will an adjudicator be looking for during a dispute?
Information about Tenancy Deposit disputes and the types of evidence an Adjudicator will be looking for can be found in the Deposit Protection Service (DPS) guide Tenancy Deposits, Disputes and Damages and DPS A brief overview of Deposit protection The evidence we recommend you compile in support of a claim for compensation for cleaning or […]
What is the purpose of the pre Check-Out inspection?
The purpose of the pre Check-Out inspection is: • Answer any questions you may have about the end of tenancy process or the Check-Out • Check that you have received confirmation of the Check-Out appointment • Optionally check the property against the Inventory and Schedule of Condition Report • Remind you of any Special Conditions […]
If I grant a tenancy, what happens at the end of the initial period of the tenancy?
Assuming the tenant wants to remain in the property and you are happy for the tenant to remain, at the end of the initial period you have the option to extend, renew or terminate the tenancy. For Full Management properties, Jungle Property will contact you approximately 10 weeks before the end of the initial period […]
Why won’t Jungle Property provide a tenant reference?
There is no legal or contractual obligation for the landlord or his agent to provide a reference for a tenant at the end of the tenancy. Where a tenant has fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written consent of the […]
What do I do to get my deposit money from the DPS?
The lead tenant should receive, or have received, an e-mail from the Deposit Protection Service (the DPS) requesting your authority to release your Tenancy Deposit. To authorise the release of your Tenancy Deposit you will need your Repayment ID that the DPS e-mailed to you at the start of the tenancy. Additionally you will need […]
Will the deposit be due back to us at the end of our tenancy upon a satisfactory check out?
The Tenancy Desposit is paid by the tenant or a third Party to the landlord under the tenancy agreement as security against the performance of the tenant’s obligations under the Tenancy agreement, the discharge of any liabilities, any damage to the property and/or non-payment of rent during the tenancy. Still not answered your question? We […]
How do I arrange a check-out appointment?
Check-Out appointments are arranged by Jungle Property and you will be notified of the Check-Out appointment in advance. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
Can the departing tenant take the telephone number with them?
If the tenant is liable for the telephone line and paying the telephone bill (i.e. it’s not included in the rent as you would commonly find with sharers) then, yes, they can take the number with them as it’s their number to take. Special provision for telephone lines and telephone numbers is sometimes written into […]
Will the landlord accept the surrender of my tenancy during the initial period?
Typically, under the conditions of a tenancy agreement a tenant cannot serve a notice of termination of the tenancy which expires during the initial period of the tenancy. However, the landlord may in principal accept the Surrender of your tenancy during the initial period of the tenancy subject to them (or their agent) finding a […]
