We have not had an email from the deposit scheme, what should we do?

The e-mail from the Deposit Protection Service (DPS) requesting your approval to release the Tenancy Deposit (in part or full) will be sent to the e-mail address for the Lead Tenant as recorded in the Prescribed Information Relating to Tenancy Deposits provided at the start of the initial tenancy. Check the e-mail account for the […]

Read More

Can I claim unpaid rent from the tenant’s deposit?

Yes – The Deposit is held as security for and in respect of the performance by the tenant of all the obligations of the tenant in the agreement to pay for or be used for the following, typically in this order of priority; Any damage, or compensation for damage, to the property or its fixtures […]

Read More

Will I get compensation from the tenant if the carpet is damaged?

If the property is managed by Jungle Property, it will be checked by an independent inventory clerk at the end of the tenancy against the Inventory and Schedule of Condition Report compiled at the start of the tenant’s original tenancy. If the damage is deemed beyond fair wear and tear then compensation may be sought. More […]

Read More

Do I need to read the meters before the tenancy starts?

No – Jungle Property will on your behalf read and photograph any meters and notify, at the commencement and at the end of the tenancy, the local authority responsible for the collection of Council Tax and any providers of any electricity, gas, oil and any other relevant fuels, water and environmental services to the property. […]

Read More

Where can I find information on the dispute resolution service?

Information on the Deposit Protection Service (DPS) Alternative Dispute Resolution (ADR) service can be found here and the DPS Guide to our Alternative Dispute Resolution Process and DPS A brief overview of Deposit protection Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]

Read More