We have not had an email from the deposit scheme, what should we do?

The e-mail from the Deposit Protection Service (DPS) requesting your approval to release the Tenancy Deposit (in part or full) will be sent to the e-mail address for the Lead Tenant as recorded in the Prescribed Information Relating to Tenancy Deposits provided at the start of the initial tenancy. Check the e-mail account for the […]

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Can I claim unpaid rent from the tenant’s deposit?

Yes – The Deposit is held as security for and in respect of the performance by the tenant of all the obligations of the tenant in the agreement to pay for or be used for the following, typically in this order of priority; Any damage, or compensation for damage, to the property or its fixtures […]

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