Yes – as part of the preparation for the start of a tenancy we visit the property approximately 3 working days before the start of the tenancy. During the visit we check the following:
- Health and safety hazards
- Operation of appliances and equipment
- Operation of alarms
- Check manufacturer’s instructions for any appliances and equipment left at the property. Electrical equipment must have required documents, instructions and safety information
- Check keys work and sufficient keys available
- Gas Safety Record available
- Receipts or settled invoices for any professional cleaning services available
- Location of electricity/gas/oil/water meters and isolators
- Floor plan available
- Photographs up to date
Things to note about this visit:
- This visit is not part of the our contract with our clients, its primary purpose is to ensure the Check-In is a great experience for the tenant
- The visit is not part of the compilation of the Inventory and Schedule of Condition Report which is carried out by the inventory clerk on a separate visit
- As the visit is not part of our contract we do not arrange this with, or invite, the landlord
- The visit is not carried out for replacement tenancies, new tenancies involving a previous tenant or properties that are occupied by previous tenant until the day before the start of the new tenancy.
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