If the landlord has a DPS account we will only need their DPS Landlord ID to transfer the Tenancy Deposit from our DPS account to theirs. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered […]
Articles Tagged: Tenancy Deposit
How do I reclaim a deposit through the DPS?
The procedure rules are defined in the Deposit Protection Service – Custodial Terms and Conditions and both landlords and tenants should in the first instance familiarise themselves with the terms therein. For Full Management properties, Jungle Property will process the Tenancy Deposit on behalf of the landlord. For Let Only clients Jungle Property will release […]
Can you change my contact details for the return of the deposit?
No – sorry we cannot change any details held by the Deposit Protection Service (DPS). To change any of the contact details held by the DPS please contact the DPS on 0330 303 0030. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]
What happens at the end of the tenancy, how do I get my deposit back?
1. A detailed Check-Out Report is compiled by an independent inventory clerk highlighting any missing items, damage or cleaning issues. 2. Under our guidance, the landlord will decide if they wish to claim any compensation and if so how much. 3. With the express instruction of the landlord we will initiate the release of your […]
If I use a Let Only service, will you process the deposit at the end of the tenancy?
If the Deposit was registered by Jungle Property with the DPS – Undisputed Claim Yes – free of charge, we will: Request a repayment on behalf of the landlord using information provided by the landlord; Inform the landlord if a repayment request is rejected by the tenant (DISPUTED CLAIM) Landlords can initiate the repayment by […]
Why do I need to pay a higher deposit for pets?
If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional Deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional Deposit for the pet which will be the difference between the amount […]
How much is the pet deposit?
If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional Deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional Deposit for the pet which will be the difference between the amount […]
We have not had an email from the deposit scheme, what should we do?
The e-mail from the Deposit Protection Service (DPS) requesting your approval to release the Tenancy Deposit (in part or full) will be sent to the e-mail address for the Lead Tenant as recorded in the Prescribed Information Relating to Tenancy Deposits provided at the start of the initial tenancy. Check the e-mail account for the […]
Does the deposit money get paid into the account we paid our rent from?
When a tenant agrees to the release of the Tenancy Deposit money on the DPS website, one of the pieces of information the tenant is required to provide is the bank details for payment which can be any bank account and not necessarily the account the tenant paid the original Deposit or rent from. Further Reading What […]
Can part of my deposit be released to me during the tenancy with the landlord’s agreement?
No – The entire Tenancy Deposit would need to be released and the remainder re-protected and the Prescribed Information re-issued. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
