Why do you outsource tenant referencing?

Outsourcing tenant referencing is a common practice in the lettings industry. Jungle property require all our applicants provide comprehensive references (many letting agents will only require a sub-set of what we require e.g. credit score) and employ tenant referencing specialists to undertake this important task. As specialists, the tenant referencing company have the tools and […]

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Do you charge a fee for AST amendments from the standard AST?

No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it […]

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Do you conduct Right to Rent checks?

Yes – we conduct Right to Rent Checks as part of our tenant referencing process and in accordance with legislation. We also conduct follow-up checks on Full Management property tenants (as required). For Let Only property tenants, any required follow-up checks are the responsibility of the landlord. Further Reading Right to rent checks – a […]

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Do you have a deposit dispute procedure/policy?

Tenancy Deposits are handled in accordance with the legislation found in the Housing Act 2004 sections 212-215 and Schedule 10, as amended by the Localism Act 2011 and the Deregulation Act 2015. Related legislation is also to be found in a number of Statutory Instruments. The procedure for Deposit disputes are defined in the The […]

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Do I pay my rent by Direct Debit?

No – as per the contract (Tenancy Agreement) rents are paid via Standing Order. A copy of a partly completed Standing Order Mandate Form is provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). Still not answered your question? We love questions […]

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Can I change the start day of my tenancy?

If you wish to change it to a date earlier than the Tenancy Commencement Date stated in your Reservation Agreement, please contact us (contact details here) to check that the property will be ready for the start of the proposed tenancy. If you wish to change it to a date later than the Tenancy Commencement […]

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Where does the Check-In take place?

At the property. Further Reading What is a Check-In? {Knowledgebase article} When is the Check-In? {Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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