Can the check-out be carried out before the end of my tenancy?

No – the Check-Out is carried out at, or as soon as reasonably practicable after, 1300 on the last day of the tenancy. If you are planning on vacating the property before the last day of the tenancy, consideration needs to be given to the following: Keys returned before the last day of the tenancy […]

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Why have I been charged for a Check-Out and compilation of the Inventory and Schedule of Condition Report carried out at the same visit?

The Check-Out and compilation of the Inventory and Schedule of Condition Report are two distinct pieces of work, generating two distinct artefacts for two separate tenancies: Inventory and Schedule of Condition Report – compiled immediately before the start of the tenancy to record its condition, together with fixtures, fittings and contents and with relevant meter […]

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Is blackened sealant around the bath fair wear and tear or damage?

Dirt is not fair wear and tear. Deterioration of the sealant over time is fair wear and tear – regardless of how often it is cleaned, the sealant will over time dry out, rot and crack. The Association of Independant Inventory Clerks (AIIC) guidelines on this topic are as follows: Bath sealants will also discolour […]

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Do I need to contact the Council Tax office at the end of the tenancy?

No – We will on your behalf notify, at the commencement and at the end of the tenancy, the local authority responsible for the collection of Council Tax and any providers of any electricity, gas, oil and any other relevant fuels, water and environmental services to the property. Still not answered your question? We love […]

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Can I claim compensation for unpaid rent from the deposit?

Yes – a Deposit is held as security for and in respect of the performance by the tenant of ‘all’ the obligations of the tenant in their tenancy agreement.  This includes any rent or other money lawfully due or payable by the tenant under tenancy agreement which remains unpaid after the end of the tenancy. […]

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