The tenancy agreement will usually have a condition that refers to the protocol for viewings such as:
Upon at least 24 hours’ notice in writing, allow the Landlord or his Agent, or those authorised by the Landlord, access to view the Property, at all reasonable times, accompanying a prospective tenant or purchaser of the Property and ensure that the electricity and gas is kept on, the Property is kept in a tidy and presentable condition and the Property is kept warm during viewing periods.
Write (letter, e-mail or SMS message) to the tenant giving the tenant notice you (or your agent) will be conducting a viewing and use the management keys to access the property at the appointed time on the appointed day.
Further Reading
The landlord’s estate agent is harassing me to arrange viewings with prospective purchasers what can I do? {Jungle Property Knowledgebase article}
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